General Business Support
If you're struggling with the day to day administrative tasks, and all the myriad of other challenges, problems, questions that crop up in your everyday business, it's time to call in a virtual resource. Don't struggle on being unproductive and overburdened, free up your time to focus more on what you really love doing and leave the rest to me!
You'll be placing your business administration in the safe hands of an established professional who has a wealth of experience supporting all manner of small businesses.
This service covers any or all of the following tasks though I expect they will be a few more that could be added to this list -
please always check if I can cover a particular request, it's more than likely I can.
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Email and voicemail management - 'Inbox Detox'
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Calendar management
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UK and international travel planning
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Project management
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Customer service
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Appointment setting
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CRM research, management, implementation, data entry
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HR administration, sickness, holiday absence record keeping
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Finance administration, expense management
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Event coordination
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Audio transcription
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Data entry, data analysis, data mining/online research
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Property management
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Document editing, proofreading, presentations
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Order fulfilment, packaging, shipping
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Printing, scanning, binding
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Purchasing - gifts, supplies, equipment
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Social media monitoring, interaction, updates, answering product questions
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Lifestyle management - gifts, restaurant bookings, holiday research, house moves
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Writing and implementing processes and procedures and much more.....
Just ask, it's likely I can cover the task or if not, we are sure to know someone that can!
Could a CRM be the answer?
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a pile of business cards in a drawer?
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names and addresses on a notepad?
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scattered contacts in Outlook, Gmail, Excel?
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do you want to bring all that information together and ensure its working efficiently to boost business?
A CRM doesn't have to be expensive or time-consuming to implement.
Let me research and present the best options for you.
If you're starting a new business, there's SO much to think about. Where to start? What to do first? It's just never ending. So here's your stairway to heaven and I'm your virtual angel - well, not quite but you get the picture......!
If you're about to start a new business, or are already up and running but finding it increasingly hard to keep on top of the mountain of tasks and the never ending to do list, then call me NOW so I can get to work. You'll wonder how you ever did without me!
Some of the areas I can cover (though this list is not exhaustive) are:
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Researching, sourcing and negotiating office space
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Liasing with landlord, agent, solicitor, utility companies
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Setting up utilities, services
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Risk assessment, health and safety
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Procurement of IT equipment, furniture, telephones, supplies
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Office layout and organisation
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Supplier procurement and liaison
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Recruitment including selection, interviewing, referencing
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Induction and on-boarding of new staff
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HR administration, sickness, holiday absence record keeping, contracts, health and safety, risk assessments
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Writing process and procedure manuals.
Project Management Tool
Are you finding it hard to keep track of your team and the tasks you've set them?
Then it's time to consider a project management tool. I can research and present the best options for your business so you can:
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keep on top of tasks, reminders, deadlines, budgets
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keep track of employees and freelance staff on one system
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set and manage staff tasks and deadlines
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keep within budget
